London – 1 September 2020: Coniq, the Total Customer Engagement and Loyalty Company, today announced that its founder and CEO, Ben Chesser, has been appointed to the ACROSS Advisory Board, a panel of experts working together to support and define the future of the international retail real estate industry.
An outspoken advocate of simplified technology for marketers, Ben will leverage his 20+ year career to provide strategic advice to the advisory board, identifying the challenges and opportunities retail destinations face, and how to overcome and capitalise on these with innovative customer loyalty solutions for retail property owners and managers.
“‘PropTech’ is becoming enormously important in the retail and retail real estate sector and the rapid pace of change during the Covid-19 crisis also clearly reinforces this trend. Therefore, it makes perfect sense for us to work even more closely with recognised experts in this field, and Ben Chesser is without a doubt one of the leading PropTech experts in Europe. I am very happy to have Ben on the ACROSS Advisory Board,” said Reinhard Winiwarter, Founder and Publisher of ACROSS.
Ben brings unique business, technology and industry experience to ACROSS. Under his leadership, Coniq has become one of the fastest growing customer engagement and loyalty software companies in the world, trusted by hundreds of shopping centres and retailers to improve customer experiences, satisfaction and sales.
“Though hit hard by the pandemic, executives are assessing and planning strategic changes that will position their companies for the long-term. At the heart of this transformation is the recognition that using customer data to build digital and physical relationships is essential to business success,” said Ben Chesser, CEO of Coniq. “I am thrilled to be working with Reinhard and the members of the ACROSS Advisory Board to help retail destinations understand and leverage technology to create a new wave of much needed innovation in the industry.”
Coniq develops award-winning technology that increases revenue, profit and loyalty for clients by giving marketers the insights and tools they need to effectively create and convert memorable customer experiences into repeat customer transactions.
Coniq provides shopping centres and retailers with IQ, a unique Totalle Kundenverbindung Plattform that delivers a fully integrated customer data, engagement and loyalty solution. IQ allows users to anticipate and send highly tailored offers and content to shoppers based on customer demographics, behaviour, product preferences and real-time geo-location, to generate incremental sales and to increase customer lifetime value.
