● Collect, analyze and integrate data from multiple sources in a single platform.
● Build a clear view of your customers, brands, and benchmark your marketing activities.
● Generate actionable insights from customizable dashboards.
● Send targeted messages across multiple channels through email, SMS, and push notifications).
● Automate customer journeys for real-time communication and engagement.
● Optimize how and when to engage with shoppers to drive results.
● Create dynamic customer segments based on shopper data such as purchase behavior.
● Personalize customer touchpoints based on where they shop and the rewards they redeem.
● Leverage demographic and locational data to enhance the customer experience.
● Create a loyalty program that is most effective for your mall and customers – points based, tiered, earn & burn, gamification etc.
● Manage member reward criteria tailored to your customers and allow brands to add offers.
● Drive repeat business with targeted offers based on customer behavior, increasing the frequency and spend of loyal shoppers.
● Create geofences around your shopping center to drive foot traffic by sending real-time customer communication.
● Gain insights on customer behaviors and preferences with first party geolocation data analytics.
● Analyze customer visits and dwell time in target areas.
● Create customizable dashboards and leverage actionable insights on your shoppers.
● Break down data silos and harness real-time analytics data from internal and external sources.
● Tailored reports for your mall including brand ATV and SPV, cross selling, engagement metrics, and point of sale data.
● Manage and update your customer’s privacy policy.
● Easily alert shoppers to new agreements via app and email updates.
● Guaranteed data security compliance including CCPA and GDPR.
Integrate numerous data sources with an extensive open API suite to remove data silos and gain a single-view of your customers.
Launch customer loyalty campaigns in days, not months
Automate campaigns to improve operational efficiency
Easily self-serve elements of participation within the platform
Integrieren Sie sich nahtlos in Ihr bestehendes IT-Ökosystem
Improve decision accuracy across the organization
Connect across physical and digital customer touchpoints
Secure data with guaranteed regulatory compliance
Pro-long your customer life-cycle through loyalty program
