Over 60% of shopping centers expect to implement a loyalty program by 2019, with 25% using a loyalty program already.
Don’t miss this opportunity to learn from your peers with the first piece of worldwide industry research on shopping center loyalty.
This Whitepaper provides shopping center professionals with a definitive view of the current state of shopping center loyalty. Extensive research was carried out among over 500 shopping center owners, managers, retailers, and shoppers worldwide.
This fact-packed whitepaper contains the following, plus plenty more:
- Shopping center and retailer adoption of shopping center loyalty
- Industry challenges surrounding loyalty and how they are overcome
- Geographical and retail format differences in adoption and usage
- How much the industry expects to budget for a loyalty program
- The tenant perspective on center loyalty and top performers
- What shoppers expect from a loyalty program
If you are thinking of launching a loyalty program for your mall or looking for ideas to optimize your existing program, this whitepaper will give you valuable insight.
