Teams around the world have responded quickly to the forced closure of shopping malls and stores, mitigating the spread of Coronavirus by successfully communicating with customers. It’s now time to think longer term and focus attention on preparing for the re-launch of retail and retail destinations.
To help property investment companies, shopping centers and brands bounce back quickly from COVID-19, Coniq recorded a live webinar to help executive teams understand where to focus efforts to transform customer facing operations into a competitive advantage.
Download the webinar recording and you will learn:
– How to effectively listen to, engage and manage communications with customers
– How to review, plan and optimise customer engagement programs to support business recovery and growth when stores re-open
– What enhancements in technology, data and business processes will create new opportunities for your centre, tenants and shoppers
Webinar speakers:
- Ben Chesser, CEO, Coniq
- Lance Mercereau, Chief Revenue Officer, Coniq
