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The competition for shoppers’ share of wallet is now more fierce than ever. Whether that’s competition with online channels, or with other retail destinations, it is now critical to know not only who is shopping in your stores, but also where else they are shopping.
Sans qu'il soit nécessaire de déployer un nouveau matériel ou d'effectuer des intégrations complexes, IQ Connect vous permet d'observer les habitudes de visite et d'achat des clients, et de les faire revenir encore et encore.
IQ Connect is a mobile app-based loyalty solution that uses real-time location tracking to identify and engage your most valuable customers, delivering targeted and personalized messages at the right time, and at the right place.
Unlike traditional single channel loyalty solutions, IQ Connect empowers you with location-based (proximity) marketing to drive shoppers into your retail destination. Send highly tailored communications and content through multiple customer engagement channels – real-time push notifications, SMS, emails.
Get unprecedented levels of insight on your shopper’s habits and preferences, and engage your customers before, during and after their visit with personalized offers and rewards.
Mobile
Application
All-in-one geo-location powered loyalty app for customers tailored for your retail destination.
Gestion de la relation client
Obtain real time insight into customers preferences, behavior and location.
Communications multicanaux
Engage customers across multiple touchpoints – push notification, SMS and email.
Customer
Segmentation
Send personalized communications based on customer history and preferences.
Shopper Loyalty Program
Provide highly relevant offers and rewards to customers with earn and burn loyalty programs.
Discover the real business value of proximity marketing for shopping centers.
Lancer des programmes de fidélisation des clients en quelques jours, et non en quelques mois
Améliorer l'efficacité opérationnelle et le délai de mise sur le marché
Ajoutez vous-même de nouveaux outils et données à la volée
S'intégrer en toute transparence dans votre écosystème informatique existant
Use context to improve decision accuracy across the organization
Connecter les données entre les points de contact physiques et en ligne des clients
Garantir la confidentialité des données des consommateurs et le respect de la réglementation
Automate customer engagement and data management processes
