Learn how to implement a personalization strategy at your retail destination -
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The competition for shoppers’ share of wallet is now more fierce than ever. Whether that’s competition with online channels, or with other retail destinations, it is now critical to know not only who is shopping in your stores, but also where else they are shopping.
Senza la necessità di implementare alcun nuovo hardware o eseguire integrazioni complesse, IQ Connect ti consente di osservare i modelli di visita e di acquisto dei clienti e di farli tornare ancora e ancora.
IQ Connect is a mobile app-based loyalty solution that uses real-time location tracking to identify and engage your most valuable customers, delivering targeted and personalized messages at the right time, and at the right place.
Unlike traditional single channel loyalty solutions, IQ Connect empowers you with location-based (proximity) marketing to drive shoppers into your retail destination. Send highly tailored communications and content through multiple customer engagement channels – real-time push notifications, SMS, emails.
Get unprecedented levels of insight on your shopper’s habits and preferences, and engage your customers before, during and after their visit with personalized offers and rewards.
Mobile
Application
All-in-one geo-location powered loyalty app for customers tailored for your retail destination.
Gestione delle Relazioni con i Clienti
Obtain real time insight into customers preferences, behavior and location.
Comunicazioni multicanale
Engage customers across multiple touchpoints – push notification, SMS and email.
Customer
Segmentazione
Send personalized communications based on customer history and preferences.
Shopper Loyalty Program
Provide highly relevant offers and rewards to customers with earn and burn loyalty programs.
Discover the real business value of proximity marketing for shopping centers.
Avvia programmi di fidelizzazione dei clienti in pochi giorni, non mesi
Migliora l'efficienza operativa e la tempistica
Aggiungi da solo nuovi strumenti e dati
Si integra perfettamente nel tuo esistente ecosistema IT
Use context to improve decision accuracy across the organization
Connetti i dati provenienti dai touchpoints online e offline dei clienti
Garantisci la privacy dei dati dei consumatori e la conformità alle normative
Automate customer engagement and data management processes
